Terms and Conditions
Effective Date: 29/09/2024
Welcome to JHD Industrial Solution. By accessing or using our website (www.jhdindustrialsolution.com), services, or products, you agree to comply with these Terms and Conditions. Please read them carefully as they define your rights and responsibilities when using our platform.
1. Introduction
These Terms and Conditions govern the use of the JHD Industrial Solution website, a multi-vendor eCommerce platform designed to connect industrial suppliers and buyers. By accessing our platform, you agree to abide by all applicable laws and the terms outlined herein.
2. Eligibility
- You must be at least 18 years old to register, access, or make purchases on our platform.
- By using this site, you represent and warrant that you meet all eligibility requirements and agree to these terms.
3. Account Registration
- Account Creation: Users must create an account to access certain features of the website, such as purchasing or selling products.
- Accuracy of Information: You agree to provide accurate and complete account information and to update it as necessary.
- Account Security: You are responsible for safeguarding your account credentials. Any activities under your account are your responsibility, whether authorized or unauthorized.
4. User Responsibilities
- Acceptable Use: You agree to use the platform only for lawful purposes and in compliance with all applicable laws.
- Prohibited Activities: You are prohibited from:
- Engaging in fraudulent activities.
- Misusing or tampering with the website's content or functionality.
- Uploading harmful software or viruses.
- Engaging in behavior that disrupts the normal use of the platform for other users.
5. Product Listings and Purchases
- Product Descriptions: Vendors are required to provide accurate descriptions of their products. JHD Industrial Solution is not responsible for any discrepancies or misrepresentations made by vendors.
- Pricing: All product prices are listed in [Insert Currency] unless otherwise specified. Prices are subject to change at the vendor’s discretion.
- Orders: When placing an order, you agree to pay the price listed, including applicable taxes and shipping fees.
- Order Confirmation: We reserve the right to cancel or refuse any order at our discretion, including those that appear fraudulent or in violation of these terms.
6. Payment Terms
- Payment Methods: JHD Industrial Solution offers secure payment options through third-party payment processors. By using these services, you agree to their respective terms and policies.
- Billing Information: You must provide current, accurate, and valid payment information. In case of failed payments, your order may be delayed or canceled.
- Refunds and Returns: Refunds and returns are subject to the individual vendor’s policies. Please review vendor terms carefully before making a purchase.
7. Shipping and Delivery
- Shipping: Vendors are responsible for shipping and delivery of purchased products. Shipping times and costs may vary depending on the vendor and the buyer’s location.
- Tracking Information: Vendors must provide tracking details for all shipments. JHD Industrial Solution is not liable for shipping delays or issues outside of our control.
- International Shipping: Additional customs fees or import duties may apply for international orders, and are the buyer’s responsibility.
8. Vendor Responsibilities
- Accurate Listings: Vendors must provide complete and truthful information about the products they offer.
- Compliance with Laws: Vendors must comply with all local and international laws, regulations, and industry standards relevant to their products.
- Dispute Resolution: Vendors are responsible for resolving any disputes with buyers regarding products or transactions. JHD Industrial Solution reserves the right to mediate disputes but is not obligated to do so.
9. Intellectual Property
- Ownership of Content: All content, including images, logos, and text, on the JHD Industrial Solution platform is the intellectual property of JHD Industrial Solution or its licensors. You may not use, reproduce, or distribute any of our content without prior written permission.
- User Content: By submitting any content (such as reviews or product listings) to the platform, you grant JHD Industrial Solution a non-exclusive, royalty-free, worldwide license to use, modify, and distribute such content.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
11. Disclaimers
- No Warranties: JHD Industrial Solution makes no representations or warranties about the accuracy or completeness of the platform’s content or the quality or safety of products sold by vendors.
- Third-Party Products and Services: Our platform may contain links to third-party websites or services. We do not endorse, guarantee, or assume responsibility for any third-party products or services.
12. Limitation of Liability
To the maximum extent permitted by law, JHD Industrial Solution shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- Your use or inability to use the platform.
- Any product or service obtained through the platform.
- Any interactions between buyers and vendors. This includes, but is not limited to, loss of revenue, profits, data, or business opportunities.
13. Indemnification
You agree to indemnify, defend, and hold harmless JHD Industrial Solution, its affiliates, and employees from any claims, liabilities, damages, and expenses arising from your use of the platform, violation of these terms, or infringement of any third-party rights.
14. Termination
We reserve the right to terminate or suspend your account and access to the platform at any time for any reason, including violations of these Terms and Conditions or any applicable law. Upon termination, your right to use the platform will immediately cease.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from or related to the use of the platform will be resolved exclusively in the courts of [Insert Jurisdiction].
16. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the issue amicably. If the issue cannot be resolved informally, it will be settled through binding arbitration in accordance with the rules of [Insert Arbitration Body].
17. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the platform. Your continued use of the platform constitutes your acceptance of the updated terms.
18. Contact Information
For any questions or concerns regarding these Terms and Conditions, you can reach us at:
JHD Industrial Solution
Email: Support@jhdindustrialsolution.com
Phone: +91 9728017481
Address: Manesar, Gurugram, Haryana-122050
